Segmentation lives in the warehouse, intent lives in product events, consent lives in the CRM. Your agent composes the audience case by case, drafts the message from real context, and returns a governed send list — raw PII never enters the prompt.
"Usage dropped, renewal inside 60 days, no open ticket" is one sentence to your agent — and one purpose-written program in the runtime. No waiting on a list pull.
Merge fields resolve at send time inside the runtime. The model works with masked handles; names, emails, and account details never transit the context window.
Suppression and consent lists are applied in-runtime on every send list — and the audit ledger shows they were, which is what your compliance review actually asks for.
Book a demo and we'll run customer outbound messaging against systems like yours — your stores, your policies, live — and map the path to a deployment in your VPC.